From your first message to vehicle delivery at your door — here's exactly what happens, step by step.
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Step by Step
The 6-Step Process
Simple. Transparent. Delivered.
1
Tell Us What You Want
Reach out via phone, WhatsApp, or our contact form and share your ideal vehicle — make, model, year, color, trim level, mileage range, and any specific features. The more detail, the better we can match your request at auction.
2
Submit Your $300 Deposit
A $300 deposit is required to begin your vehicle search. This deposit is applied toward your total payment and secures your spot. It allows us to actively search Manheim's inventory on your behalf.
3
We Find & Bid at Manheim
Using exclusive dealer-level Manheim access, we search thousands of vehicles across auction locations nationwide. We identify best matching options, review condition reports and vehicle history, then bid on your behalf.
4
You Review & Approve
Before any vehicle is purchased, we send you full details — vehicle condition report, photos, mileage, history, and complete cost breakdown. You must approve before we proceed. No surprises, ever.
5
We Arrange Shipping
Once purchased and payment is complete, we coordinate door-to-door transport through trusted carriers. Your vehicle is fully insured during transit. We provide estimated delivery timelines and ship to all 50 states.
6
Vehicle Delivered to Your Door
Your vehicle arrives safely at your specified address. No dealership visit. No hidden fees. No markup. Just the vehicle you wanted, at a price you couldn't get anywhere else, delivered straight to you.
Common Questions
Frequently Asked Questions
Are Manheim auction fees included in the service fee?
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No. Manheim auction fees are separate and charged by Manheim. They vary based on vehicle price, type, size, and location. We always provide a full cost breakdown — including estimated Manheim fees — before any purchase is made.
How long does the entire process take?
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Finding and winning a vehicle typically takes 3–10 business days. Shipping takes an additional 1–2 weeks depending on your location. We provide estimated timelines at every stage.
What types of vehicles can you find?
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We source luxury sedans, trucks, SUVs, sports cars, vans, and minivans. Manheim has thousands of vehicles spanning BMW, Mercedes, GMC, Ford, Toyota, Honda, and many more.
Do you ship to all 50 states?
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Yes. We coordinate door-to-door vehicle delivery to all 50 states. Shipping costs vary by distance and are provided upfront before purchase.
What is the difference between Buy Now and Live Auction?
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Buy Now ($900 service fee) is a fixed-price purchase with no bidding. Live Auction ($1,100 service fee) involves competitive bidding which can result in a lower vehicle price but takes longer.
Is my deposit refundable?
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The $300 deposit is applied toward your total purchase. If a matching vehicle cannot be found, please contact us directly to discuss your options. Full details are in our Terms of Service.
